Refund Policy

Your Satisfaction is Our Priority

At Pure Daily Care, we stand behind every product we sell. If you're not completely happy with your purchase, we'll make it right. No hoops, no hassle.

90 Day Money Back Guarantee

Try your NuDerma wand risk-free for 90 days. If you're not seeing results—or it's just not for you—contact our team for a full refund. No awkward questions, no fighting with customer service.

1 Year Product Warranty

If anything breaks, stops working, or malfunctions within the first year, we replace it free. Just reach out and we'll ship a replacement—no charge, no runaround.

Return Conditions

  • Products must be returned in original condition with all packaging and accessories
  • A Return Merchandise Authorization (RMA) number is required before sending anything back

Return Process

  • Contact us at hello@trypuredailycare.com to request an RMA number
  • We respond within 24 hours—real humans, real help

Refund Method

  • Refunds are processed to your original payment method within 5-7 business days

Non-Eligible Products

  • Items purchased from unauthorized retailers are not eligible for returns or warranty coverage

Questions? Our support team actually responds. Reach out anytime.